FAQs

When is the offer available?
Monday 9th February at 09:00 am AEDT to Sunday 10th May 11:59 pm AEST.


Who can enter the promotion?
Claims are open to all Australian residents who are 18 years and over.


How can I enter the promotion?
You’ll need to scan a QR code on promotional material or visit https://xxxxpromo.com.au/bucksorahilux on your smartphone and follow the entry instructions.


What is a proof of Purchase?
The entrant must retain proof of purchase. The proof of purchase required is a unique code on the promotional case.

Please note: Order confirmations are not valid proof of purchase receipts and will not be accepted.


How many times can I enter the promotion?
You are able to enter on multiple occasions, subject to the following:

  1. maximum of one (1) entry permitted per qualifying transaction;
  2. limit one (1) entry permitted per person per day;
  3. limit five (5) entries per person throughout the Promotional Period;
  4. limit ten (10) entries per household throughout the Promotional Period; and
  5. each entry must be completed separately and in accordance with the entry instructions above.


What are the Instant Prizes?
The instant win prizes available are $25 Digital Vault Pays-enabled Prepaid Mastercard® with a 1 in 6 chance to win.


What is the Major Prize?
All entries, including instant prize winners, will be entered into the major prize draw. The prize is the winner’s choice between either of the following options:

Option 1: a new Toyota Hilux SR5 4X4 2.8L 2025 with automatic transmission, including 12-month registration, 12-months compulsory third party insurance, stamp duty and dealer delivery charges (which may vary from State by State)

  OR

Option 2: $60,000 paid by direct deposit to the winner's nominated Australian bank account.


How will I receive my prizes?

  • Instant Prize: the instant prize winners will be notified on screen upon entry form submission, subject to verification, then will receive the prize via SMS to the mobile number provided on entry. If you are an Android user, please ensure to check your SMS spam/junk folder.
  • Major Prize: the major prize winner will be contacted by email and phone within 7 days of the draw.


The site isn’t loading, what should I do?
So you’ve followed the instructions leading you to the website and the site isn’t loading? Well, there are a few things you can try.
First, check if your device is properly connected to the internet. If you are connected to WIFI, try disconnecting and reloading the site on 4/5G or loading a different webpage to make sure your internet connection is stable.
If internet connection isn’t the issue, try clearing the browsing history on your device and open the promotional page in a new tab, preferably a new private tab or new browser. This will ensure there are no other conflicting browser settings interrupting the promotion.

If this doesn’t work, please reach out to our customer team here.


I haven’t received a confirmation email after I entered the promotion.
Occasionally our confirmation emails end up in Junk or Spam folders depending on your Inbox settings. If you’re still not able to find your confirmation, please reach out to our customer team here.


I haven’t received an email congratulating me on being a winner after it was shown on screen.
Occasionally our confirmation emails end up in Junk or Spam folders depending on your Inbox settings. If you’re still not able to find your confirmation, please reach out to our customer team here.


I need further assistance.
Please contact us and one of our friendly support team will respond within 2 business days.